User SettingsThe user icon will give you three options:My Reports: return to the landing page to access other Press Ganey results dashboardsUser Settings: mo...
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The following is an overview of how to write custom survey items.Three Main Attributes of Effective Survey QuestionsFocus: Each question should focus on a si...
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OverviewThis document provides sampling recommendations for clients who wish to survey a smaller subset of a large population – pulse surveys administered on...
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Navigate to the SurveyReview the Survey List for the Live survey you want to access. Either click on the name of the survey or select the three dots to the f...
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Click on the survey name for a closed survey or select the Report option for a survey on the Survey List The top section of the page shows a high-level overv...
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Org Details is the first page of Micro Pulse Advanced Reporting. The top section of the page shows a description of what data is included in Org Details alon...
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Crosstabs is the second page of Micro Pulse Advanced Reporting. Crosstabs provide a deeper dive into your data by enabling a comparison across demographic ca...
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When an organization prepares to set up an On-Demand Pulse dashboard, it will work with its Press Ganey Account Team to determine how it would like its resul...
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Net Promoter ScoreIf your organization has purchased Net Promoter Score as part of your Micro Pulse contract, you can include these survey questions as a sta...
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On-Demand Pulse Micro Pulse is Press Ganey’s self-service pulsing tool. The purpose of this document is to provide guidelines on how to best use this tool to...
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