Employee Experience

All the topics, resources needed for Employee Experience.

ev22

Articles in this section

See more
In this article

    I am satisfied with my benefits.

    Survey Domain: Organization

    Survey Theme: Fair Compensation

    Understanding the Issue: The first step is to understand the issues behind the survey performance scores. Unless you are absolutely sure that you understand the issues related to a particular survey item, the best place to start is identifying them, and the section Understanding Issues can help you do so. The activities described in Understanding Issues can be used for any of the survey items.

    This item is a broad topic, so the better you can understand what employees had in mind when responding to this item, the more effective your improvement efforts will be. Two potential directions for exploration are 1) identifying which existing benefits are perceived as inadequate and 2) determining other benefits employees desire that are not presently offered. Specific managers and work units likely cannot do much to change the actual benefits package, but improvements may be achieved through employee feedback and ongoing communication regarding benefit options.

    Improvement ideas:

    1. Hold a session with employees to understand the nature of dissatisfaction with the benefits. Do employees perceive that any benefits are inadequate? Or do they lack understanding about the benefits offered? What additional benefits would they like to have?

    2. Invite Human Resources to meet with employees to fully explain their benefit packages and share information regarding each type of benefit. Additionally, HR may be able to compare benefits with other organizations in the area. They may also be able to share the organization's plan for rolling out additional benefits in the future.

    3. Ask your HR representative to share total compensation information with your employees. For this survey item, employees may be focusing only on benefits, but the total compensation they receive includes pay as well. Employees may feel more fairly compensated if they understand the whole package.

    4. Consider developing a suggestion to be passed along to Human Resources or Senior Management suggesting a specific benefit that might have a major impact on enhancing employee perceptions (e.g., additional dental coverage, eye glass coverage).

    5. Create a "Benefits List" that includes benefits currently offered by your organization and any other benefits that may be under consideration. Ask your employees to add any of their own and then rank them in terms of desirability. Tell them you will share these with senior leaders and do so.

    (MI 22)